Refreshing a Long-term Services Relationship
ISG helped an Australian utility company modernize its managed services agreement to increase automation and facilitate a shift to DevOps.
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Negotiation and Innovation Reduces Spend by 65 Million Dollars
Discover how ISG’s enterprise agreement software negotiation for a leading health, consumer goods and life sciences company resulted in an $65.1 million (36 percent) proposal cost reduction over three years.
Learn moreSourcing a Partner to Enable Global Cloud-First Strategy
A global beverage company wanted to standardize its IT infrastructure. ISG supported it with a market review, the design of a cloud-first strategy and the build of a “right” contract with its chosen partner to support next-gen infrastructure.
Learn moreRe-imagining ADM To Drive Value – Large Financial Services Firm
The collaborative ISG FutureSource process and a target operating model helped a large financial services firm prepare for a future.
Learn moreRedesigning Technology To Enable The Business – Financial Services Firm
A financial services firm in the U.K. benefited from ISG’s expertise in transforming its infrastructure and applications environment via a major sourcing program.
Learn moreEstablishing an RPA Center of Excellence in Financial Services
Leading credit card processor changes its business processes by launching robotic process automation (RPA) and building an automation center of excellence (CoE).
Learn moreAnalyzing Service Delivery and Charting Sourcing Strategy
Read this client story for an analysis of an IT service provider’s pricing, productivity and quality clarified choices for a global manufacturer.
Learn moreCoping with the Pandemic through Effective Data and Governance
Due to consolidation and availability of data across their contracted landscape, this client was able to act swiftly in the midst of demanding times.
Learn moreSourcing Strategy Continues a Winning Trajectory
A revamped IT sourcing strategy reduces costs and risk, boosting service agility and quality.
Learn moreDigital Strategy Helps Publisher Keep Up with the Times
ISG helped a global publishing company design a plan to diversify revenues.
Learn moreImproving the Provider/Client Relationship
A multibillion-dollar IT provider was approaching a large contract renewal and knew it was likely to lose the strategic client’s work to a rebid without significant changes. ISG helped both parties assess the challenges in the current state of the relationship and make needed course corrections.
Learn moreHelping a Gaming and Hospitality Giant Move to New Hotel Systems
ISG used organizational change management (OCM) to prepare thousands of workers for new lodging-management systems and the new processes that come with them. Our work included leadership alignment, analysis of stakeholder groups and business impacts, a comprehensive communications plan and support for training.
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