Travel, Transportation and Hospitality

Leveraging digital, data and CX to capture the tailwinds.

TopBar Map BottomBar
Top Story

5 Must Haves for an E-commerce Payment Platform

IT leaders responsible for e-commerce platforms not only have to create a flawless payment process for their users, they also have to benchmark their payment platform for cost-effectiveness and innovation.

Read more

Innovation in Customer Experience and Operational Evolution

To survive, recover and thrive, you need to strategically position for recovery. ISG partners alongside you to optimize your assets, modernize your infrastructure and applications, improve your customer experience, and prioritize security, trust and compliance for all your customers. We can help you:

  • Optimize costs rapidly
  • Enhance your customer experience (CX)
  • Augment your workforce with digital labor and intelligent automation
  • Leverage predictive analytics and monetize big data
  • Focus on security of data and physical assets
  • Infuse innovation into multi-provider environments
  • Take advantage of mobility and IoT solutions

Our experts can ensure that your organization is empowered to successfully navigate this shifting terrain and achieve operational excellence.

Featured Event

AI Impact Summit (London)

Learn actionable knowledge and an end-to-end perspective of AI, not just as a technology, but as a critical aspect of business strategy.

Register now
digital retail

Consumer Connections

An ISG Webcast Series

Join our experts as they outline the trends shaping the consumer packaged goods, retail and travel and hospitality industries. This monthly webcast can be viewed live or on-demand, and is hosted by ISG's Pratibha Salwan, Sunder Pillai and John Westfield. With their unbiased, practical advice, walk away with actionable insights on a new set of consumer trends.

Learn More

Meet our team