Industries

Healthcare

With aging populations, critical patient needs, rising costs and stringent regulations, the challenges in healthcare have never been greater.

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7 Key Trends Shaping Healthcare Technology in 2025

The Healthcare market is dynamic, constantly expanding and evolving in ways that can be hard to predict. Last year, we made a few macro-level predictions. What can we expect in 2025?

Achieve Resilience with Digital Transformation

Let us help you future-proof your delivery model with a game-changing digital strategy that will enable you to quickly pivot through the challenges specific to the healthcare industry.

For over a decade, ISG has been helping healthcare organizations like you achieve their goals through rapid cost take out, organizational change management, digital business model transformation, innovative sourcing solutions or intelligent automation. Leverage our expertise to:

Design and implement new operating models
Create your automation strategy and setup and maintain your center of excellence
Modernize and renegotiate existing relationships
Strategize and migrate to as-a-service/digital platforms and select systems integrators (SI)
Assess and realize value of mergers and acquisitions
Minimize long-term contract value leakage

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Digital Healthcare Solutions

Let us help you future-proof your delivery model with a game-changing digital strategy that will enable you to quickly pivot through the challenges specific to the healthcare industry.

For over a decade, ISG has been helping healthcare organizations like you achieve their goals through rapid cost take out, organizational change management, digital business model transformation, innovative sourcing solutions and intelligent automation.

Featured Insights

How Data Can Change Your Business Model: Building the Right Infrastructure for Digital Healthcare

The era of big data has brought greater accessibility of health data to the patient, not just medical experts.

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7 Key Trends Shaping Healthcare Technology in 2025

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Index Insider: The U.S. Healthcare Sector Is Embracing Managed Services at a Record Pace

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How Analytics Services Are Reshaping Life Sciences and Healthcare

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6 Healthcare Trends to Expect in 2024 and Beyond

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View All Healthcare Insights

Client Stories

Healthcare Company Triples Savings Goals

Adding an ISG advisor to a project team facilitates an efficient and cost-effective contract for this healthcare and pharmaceutical company.

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Leading a Major U.S. Healthcare Provider through TBM Changes

An ISG Technology Business Management (TBM) team helps a multibillion-dollar managed-care organization assess a TBM model and processes for IT cost transparency, including establishing a TBM Office (TBMO) and developing a 5-year roadmap and supporting governance.

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Aligning and Transforming a Healthcare System

ISG helps a university health system establish an organizational change management (OCM) program and design the governance structure for a system-wide enterprise resource planning (ERP) and human-resources (HR) software implementation.

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ISG Research

ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.

Get the insight and guidance you need to accelerate growth and create more value.

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Research

Healthcare embraces digital transformation to boost efficiency, outcomes and care

The healthcare payer landscape is undergoing a significant transformation, driven by a shift toward value-based care (VBC), the integration of advanced analytics and AI, and a commitment to improved member engagement and interoperability. These trends reflect a broader movement toward patient-centered models that prioritize quality outcomes and enhance the healthcare experience for all stakeholders.

Research

AI transforms the life sciences and healthcare sector with high commercial impact and personalized care

For firms in the life sciences and healthcare analytics sector, leveraging advanced analytics has become crucial to remain competitive. The rapid advancements in AI and Generative AI (GenAI) across industries promise quick and informed decision-making by understanding user pain points and providing customized solutions to an organization’s unique problems. Implementing a modern data strategy coupled with advanced analytics and AI is a key factor in this transformation.

Research

Next-Gen ADM – Healthcare & Life Sciences (Global)

The global next-gen application development and maintenance (ADM) market has branched out into areas such as analytics, IoT, cloud native architectures, SaaS-based offerings, security, customer experience (CX) and user experience (UX), mobile apps and others. Most next-gen development activities are focusing on solving business problems, improving profits or revenue, or enhancing brand value, rather than acting as a support mechanism for running IT operations.
See what’s happening globally with Next-Gen ADM in Healthcare and Life Sciences.

Research

Next-Gen ADM – Healthcare & Life Sciences (U.S.)

Enterprises in the U.S. are at the forefront of adopting and integrating next-gen ADM technologies. Enterprise-wide adoption of concepts such as DevOps is helping clients:
• Achieve agility and coordination among development, testing and production functions
• Develop a culture where application updates are shaped by user feedback
• Eliminate silos and realize maximum value across the application lifecycle
• Bridge the efficiency voids across business processes
See what’s happening with Next-Gen ADM in Healthcare and Life Sciences.

Research

Intelligent Claims in Healthcare – Navigating COVID-19 and Beyond

As a health insurer, you have less control than many other businesses over factors fundamental to your operations and profitability. Regulatory changes, peaks and valleys in claims volume, and medical innovations all have an outsized influence on the industry. Work processes that may have been considered efficient or even industry-leading now may be a competitive disadvantage. In the face of these challenges, you need to optimize where you can.
Get our expert insights on these developing market trends in our ISG Momentum® Strategic Perspectives report.

Healthcare

With aging populations, critical patient needs, rising costs and stringent regulations, the challenges in healthcare have never been greater.

7 Key Trends Shaping Healthcare Technology in 2025

Achieve Resilience with Digital Transformation

Digital Healthcare Solutions

Featured Insights

How Data Can Change Your Business Model: Building the Right Infrastructure for Digital Healthcare

7 Key Trends Shaping Healthcare Technology in 2025

Index Insider: The U.S. Healthcare Sector Is Embracing Managed Services at a Record Pace

How Analytics Services Are Reshaping Life Sciences and Healthcare

6 Healthcare Trends to Expect in 2024 and Beyond

Client Stories

Healthcare Company Triples Savings Goals

Leading a Major U.S. Healthcare Provider through TBM Changes

Aligning and Transforming a Healthcare System

ISG Research

Healthcare embraces digital transformation to boost efficiency, outcomes and care

AI transforms the life sciences and healthcare sector with high commercial impact and personalized care

Next-Gen ADM – Healthcare & Life Sciences (Global)

Next-Gen ADM – Healthcare & Life Sciences (U.S.)

Intelligent Claims in Healthcare – Navigating COVID-19 and Beyond

Meet our team

Robert (Bob) Krohn

SG Anand

James (Jamie) Burke

Peter Magagna

Kevin Spiekermann

Shayne Yeager

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