In this special edition of the ISG Digital Dish, co-hosts Lois Coatney, Jeanne Cuff and Julie Fernandez, together with ISG colleague Catrin Podmore, discuss the challenges of working from home under lockdown. Problems with technology and equipment, home-schooling needs, ever-present family and bandwidth issues combine to create a unique and often difficult environment in which to work. All are finding different ways to cope with unique situations at home and discovering that the worlds of work and home-life are converging more than ever. Jeanne also interviews Nichole Michelson of performance coaching firm Vision Pursue, who offers insight into how we can all use mindfulness to improve our concentration and focus at work – now more than ever. She believes the way people think can make all the difference. Listen in to this COVID-19 special edition of the Digital Dish podcast to hear her advice on how to focus your mind to generate positive thoughts and outcomes during these difficult times.
Meet the host
Lois Coatney
Lois Coatney is Partner, Banking, Financial Services and Insurance (BFSI), leading the firm’s work across those industries, with additional responsibility for global sales operations. Prior to assuming this role, she was Partner and President, EMEA Sales and Consulting, relocating from the U.S. to the U.K. to drive growth and further expand the firm’s opportunities in the region.
Lois joined ISG in 2012 and built the Service Integration and Management (SIAM) service line. She subsequently led the ISG GovernX® business for four years and successfully launched and expanded the third-party risk management platform. She also led ISG Americas sales and sales management and co-architected the ISG Women in Digital program.
Throughout her career, Lois has advised clients on the operating models and organizational designs that will enable them to work most effectively. Prior to joining ISG, Lois managed large global service delivery and governance transformational change in multiple positions at Hewlett Packard. She earned a bachelor’s degree in business administration and finance from Minnesota State University.
