For many thousands of people across the globe, the COVID-19 pandemic was a catalyst for starting their own business. Despite the huge risks associated with launching a new venture during a global crisis, the number of newly created businesses has increased significantly in recent months. Data from the United States Census Bureau show that in January 2021 new business creation applications increased 73% year over year. Women have been key contributors to the entrepreneurship boom. Many who lost their jobs when the virus took hold in 2020 started a business out of necessity. Others needed greater flexibility as they juggled careers with childcare and homeschooling responsibilities. A recent survey by Gusto shows that 49% of entrepreneurs in 2020 were women, up from just 27% in prior years.
In this episode of the ISG Digital Dish, host Jeanne Cuff interviews Pam Kendall, founder of Qui Collection, a U.S.-based start-up fashion brand. Born from Kendall’s lifelong passion for clothing and vintage fabric, the venture was launched just before the world was disrupted by the virus. ISG co-hosts Lois Coatney and Julie Fernandez join the discussion on how the pandemic has radically shifted the entrepreneurial environment. Today, it might be easier than ever to create a business, but our hosts firmly believe that a desire to make money is not enough for success. Entrepreneurs first and foremost need to be driven by a deep passion for their project.
Meet the host
Lois Coatney
Lois Coatney is Partner, Banking, Financial Services and Insurance (BFSI), leading the firm’s work across those industries, with additional responsibility for global sales operations. Prior to assuming this role, she was Partner and President, EMEA Sales and Consulting, relocating from the U.S. to the U.K. to drive growth and further expand the firm’s opportunities in the region.
Lois joined ISG in 2012 and built the Service Integration and Management (SIAM) service line. She subsequently led the ISG GovernX® business for four years and successfully launched and expanded the third-party risk management platform. She also led ISG Americas sales and sales management and co-architected the ISG Women in Digital program.
Throughout her career, Lois has advised clients on the operating models and organizational designs that will enable them to work most effectively. Prior to joining ISG, Lois managed large global service delivery and governance transformational change in multiple positions at Hewlett Packard. She earned a bachelor’s degree in business administration and finance from Minnesota State University.
