The pandemic not only accelerated the trend to remote work but forever changed the way we think about working remotely. With more employees than ever before now regularly working from home, employers and business leaders are having to adapt their management styles to ensure they stay engaged with their teams, wherever they are based. How can managers successfully lead their teams into the post-pandemic future? And how can they overcome some of the challenges arising from the new hybrid work environment?
Our guest on this episode of the Digital Dish is Taruna Rai, Senior Director Information Technology at Relativity. She talks to host Jeanne Cuff about her experience of managing and transitioning a large, international team through a remote working environment during the ongoing COVID-19 pandemic. Through their discussion, we learn how a balanced and flexible approach enabled Rai to create a positive work environment, promote innovation and empower her team to thrive.
Meet the host
Lois Coatney
Lois Coatney is Partner, Banking, Financial Services and Insurance (BFSI), leading the firm’s work across those industries, with additional responsibility for global sales operations. Prior to assuming this role, she was Partner and President, EMEA Sales and Consulting, relocating from the U.S. to the U.K. to drive growth and further expand the firm’s opportunities in the region.
Lois joined ISG in 2012 and built the Service Integration and Management (SIAM) service line. She subsequently led the ISG GovernX® business for four years and successfully launched and expanded the third-party risk management platform. She also led ISG Americas sales and sales management and co-architected the ISG Women in Digital program.
Throughout her career, Lois has advised clients on the operating models and organizational designs that will enable them to work most effectively. Prior to joining ISG, Lois managed large global service delivery and governance transformational change in multiple positions at Hewlett Packard. She earned a bachelor’s degree in business administration and finance from Minnesota State University.
