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CX Star Performers - Salesforce Ecosystem Partners - Hexaware

 

“Hexaware is the first service provider to be named a Star Performer in 2024.  This is not surprising, considering the number of other ISG Star of Excellence awards they have received over the past few years.  They received the highest customer experience scores compared to all the service providers considered for the 2024 ISG Salesforce Ecosystem research study. Clients from diverse industry verticals, such as financial services and healthcare, have expressed a high level of satisfaction with Hexaware’s ability to maintain relationships, particularly when transitioning work and executing handovers. In response to the ISG’s voice of customer survey, Hexaware's Salesforce clients have specifically acknowledged them for their agility, expertise in handling complexity, reliability in troubleshooting and ability to suggest innovative solutions.  Congratulations Team Hexaware.  There is no greater achievement than receiving praise and appreciation from our clients”

- Jan-Erik Aase
Partner and Global Head - ISG Provider Lens