John Boccuzzi, Jr. is Partner and Chief Sales Officer, ISG Research, which is the community that brings together buyers and sellers of digital services and technologies, leveraging ISG’s data and market insights.
John runs a dynamic team of professionals that work closely with Service providers to understand their needs and create solutions to drive success. A recognized speaker, blogger and TEDx speaker, John is a passionate thought leader in the area of Customer Experience. In 2018 John’s TEDx talk “I was Seduced by Exceptional Customer Service” was the most popular CX video of year by Omoto. John prides himself on focusing on the client’s needs and then developing unique solutions that will set an organization on the correct path.
Doug currently leads the ISG Cybersecurity unit and offers expertise in cybersecurity strategy, large scale transformation projects, infrastructure, Digital enablement, relationship management, and service delivery. Clients benefit from Doug's expertise from years of working with global clients within the life sciences, automotive manufacturing, aerospace, banking, insurance, financial services, healthcare, utilities and retail industries, as well as his deep and current knowledge of the service provider market. Doug routinely performs Strategy and Assessment engagements to assist clients in understanding how to select the optimal organizational and operational models to meet their business needs while minimizing security exposure and risk of loss.
Doug Glair is a Director in ISG’s cybersecurity practice. Doug is a cybersecurity and supply chain leader with remarkable background leading, designing, and operating large enterprise-wide cybersecurity and supply chain programs. Exceptional relationship builder and collaborator with proven ability to deliver improvements in cybersecurity risk posture using established standards, industry leading practices and ROI-driven controls.