Modernize & Transform your Business and IT

Shafqat Azim is a Partner in ISG’s Digital practice and leads ISG’s Technology Modernization, M&A and Global Security practices. He brings more than 30 years of business and IT experience to the firm, including international business management experience in Southeast Asia and Europe. He leverages his personal expertise, experiences and successes, enabled by and ISG’s competencies and solutions to help Fortune 1000 global service providers and end client enterprises adopt and scale digital strategies and innovative business/technology models.

Bernie Hoecker joined ISG in September 2021. His role is to leverage ISG’s core competencies to expand and grow ISG’s presence in the cloud market. His focus will be to implement a cohesive cloud strategy across the ISG firm that results in incremental revenue and EBITDA growth. This also includes fostering strong relationships with service providers, hyper-scalers, and additional firms in the cloud ecosystem.

Bill Huber is Global Partner – Digital Platforms & Solutions and a well-known thought leader in the field of technology, sourcing and transformation.  In his current role, Bill is the global leader for ISG’s Software Advisory practice, which assists clients in delivering savings, de-risking their software environment, maximizing the business value of their third-party technology investments and accelerating their digital transformations.

Chuck Walker, ISG Partner and America’s Transaction and Transition Leader, leads the Sourcing Strategy group within the Sourcing Solutions team. Chuck brings more than 25 years’ experience in IT strategy, service delivery, consulting and advisory services including assessments, strategies, transactions, implementations, service management and corporate governance and compliance.

Anna Medkouri is Head of EMEA Technology Modernization and is responsible for successful development of IT solutions and capabilities in area of Digital and IT strategy, IT portfolio management, application strategy and transformation, cloud adoption and design of target operating models to ISG’s clients. In more than 23 years in IT consultancy and industry she has successfully advised clients in development of an end-to-end view on IT, designing IT target pictures and strategic roadmaps as well as in realignment of IT organisations.

Nancy Jacobson brings a strategic focus to ISG clients aligning solutions to business and IT strategies and managing complex transformation environments to deliver business value and drive revenue growth. Drawing from broad experience in the consulting industry, Nancy focuses strategic planning and execution, IT transformation, and business and IT alignment to facilitate solutions that contribute directly to a company's strategic goals and market differentiation. She brings over 25 years of consulting and management experience defining and leading large-scale transformations for Fortune 500 companies.

Rob leads ISG’s Media and Communications team, managing client relationships, developing business and overseeing strategic sourcing engagements. Rob works with clients to develop and implement business process re-engineering, improve service delivery and customer relationship management (CRM), create and implement applications development projects and transition employees and operations to external service providers. A highly knowledgeable ADM and infrastructure professional with more than 30 years of experience, Rob excels in project, program and supply chain management. Rob recently led a transaction effort for a US-based multi-tower engagement in which he helped the company assess its strategy, develop an RFP, manage contract negotiations and transition and establish sourcing management and governance. Rob has been published in Pulse, ComputerWorld, InfoWorld, magazines and contributed to the recent publication of the book Service Automation Robots and the Future of Work.

An expert in strategy and operations, Alexandra works with executives as they face business alignment and cross-provider challenges in increasingly complex integrated multi-sourced services. She brings clients nearly two decades of experience in IT strategy, service integration, design of target operating models and realignment of IT organizations. She works across a variety of industry verticals and has successfully delivered multiple IT strategy and transformation projects. Along with her master’s in physics from RWTH Aachen, Alexandra holds certifications in ITIL V2 and V3, Project Management Professional, Certified Information System Auditor, Cobit Basic Practitioner, Cobit 5 Foundation and SAFE. 

Anay Nawathe is a Principal Consultant within ISG’s Digital Strategy and Solutions group focused on understanding organizations’ business needs and providing them with       well-informed technology solutions. Anay has a passion for emerging technologies and experience working in a broad range of business and technical roles. Through his diverse work experiences, Anay has developed the business mindset, technical acumen, and communications skills necessary to enable clients to effectively utilize digital solutions and innovate in their organizations.

Sush Apshankar is the co-lead for the Advanced Analytics & AI/ML Practice at ISG. He brings over 2 decades of professional experience with Fortune 1000 companies across the globe where he has successfully designed and implemented data & digital strategies.