Over the past five-plus years, companies have recognized the need for greater protection from the risk of the evolving security threat landscape – and the cyber insurance market has been evolving to meet demand.

Not everyone is delighted by the acquisition of Excelity and Ascender by U.S.-based HCM and payroll solution provider Ceridian.

Even before COVID-19 changed the way medicines and medical products are developed around the world, regulators were facing a growing number of challenges.

The newly combined entity – Ceridian with Excelity and Ascender – is now believed to be the largest payroll provider in APAC.

As institutions of higher education consider digital transformation, they often struggle with where and how to start.

​Over the next few years, literally thousands of companies will have to move from their current enterprise resource planning (ERP) systems to SAP S/4HANA.

As consumers and enterprises increasingly adopt digital technology, competition for personal financing has become fierce.

A conversational AI-powered digital assistant can help reduce the manual effort involved in managing the onboarding of a new customer, improve the customer experience and eliminate costs and delays.

Today, we are hearing more and more calls to break up Big Tech by U.S. congress, European Union (EU) regulators and increasingly frustrated citizens who are watching the number of data and privacy breaches grow.

The pandemic accelerated the digital transformation plans for many companies, encouraging a move to integrated and flexible solutions, automated processes and efficient operations.

Legacy technology, cloud adoption and an explosion of internet-facing devices and services are overwhelming IT and security organizations, many of which are not equipped to keep up with basic vulnerability management practices in hybrid environments.

The recent cyber-attack on the Continental Pipeline and the impact on residents up and down the East Coast of the U.S. is one of the starkest reminders of the importance of cybersecurity for critical infrastructure.

As merger and acquisition activity continues to ramp up, some companies are discovering they are not meeting the short- or long-term value realizations they initially anticipated.

Customer Experience has always been the holy grail to attract and retain customers, but they want it and they want it now and they want it their way.

This ISG white paper explores how the CFO can be a “champion of change” and use the finance organization as the model for transformation for the remainder of the enterprise.

See into the HR-related decisions, service delivery environments and investment priorities of 260 companies around the world.

Network service models are being challenged to keep pace with enterprise demands and market perceptions of NaaS have raised new challenges and offered new solutions to the perennial problem of optimizing flexibility, cost, and functionality.

ISG prepares a large biopharmaceutical firm for consolidation of its IT functions to one managed-service provider, readying its workers for significant sourcing impacts.

Change is hard and constant, especially if you work in customer service. It’s no wonder the future of the contact center is a moving target.

Benefits have traditionally been and continue to be complex and confusing for employees. In many cases, employees must search and dig for information that may be relevant to them.