Achieving operational excellence

ISG helps private and public sector organizations transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning.

Refining a Travel Giant’s TBM Model and Processes

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Leading a Major U.S. Healthcare Provider through TBM Changes

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The RFP Process: 10 Ways It Has Changed in 10 Years

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ISG Smartalks™ Podcast Episode 8: Expert Views from Automation’s Front Lines

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The Success of All Types of Digital Transformation Depends on Organizational Change Management (OCM)

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Optimizing Your Sourcing Toolkit for Today’s Market

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HR Business Process Outsourcing: A Changing Value Proposition

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Enterprise Agility

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