The Application Development market is undergoing extensive change, given the ongoing transition to the cloud, a new focus on software as a competitive advantage, and the reshuffling of personnel rosters.
In this episode of Peering Beyond the Lens, Ken Presti looks at how corporate agility and the reimagining of business processes have become crucial to success, as shown in a recent ISG Provider Lens™ report examining Next Gen ADM Services. Ken and his guest, lead analyst Oliver Nickels, examine the effects of AI, machine learning, robotic process automation, and a host of other considerations having a significant impact on application development as well as the data itself, and the ways that data are viewed and consumed. Tune in for this forward-looking examination of this rapidly evolving market space.
View and purchase the full report here: https://research.isg-one.com/reportaction/Quadrant-NextGen-ADM-Services-2022-UK/Toc
Ken Presti is a technology industry veteran specializing in the use of high-value market research to help consultants, agents, service providers and vendors to more effectively help their business customers understand and evaluate Information Technologies (IT) strategies in critical sectors such as networking, cloud, security, contact center, unified communications, and telecom. He specializes in combining empirical data with information acquired through industry contacts to fully illustrate technology trends, business model evolution, likely outcomes, and strategies for success.
Ken also has extensive prior experience in news-talk radio and has been featured on a variety of media outlets, including CBS Radio News and Reuters. He’s also been quoted in a variety of business publications, including Forbes.
Oliver Nickels has in-depth technical and business knowledge and more than 25 years of experience as marketing manager, management consultant and start-up entrepreneur to contribute to ISG customer projects. His focus areas are Organizational Change through digital & AI-based technologies and the Digital Customer Journey - especially User Experience, Voice Interfaces and Chatbots. Specific strengths include his ability to take the customer’s perspective and to plan, implement and effectively integrate digital business processes and digital customer dialogues.
View reports by Oliver